DataTrack System 3.0.7847.8

Program ID:

8493

Author:

Magnoware Systems     All programs by this author

Downloads:

48

License:

Commercial

Cost:

$389.99 US

Operating Systems:

Size:

13614K

Release Status:

update

Last Updated:

2009-08-24

Our Rating:

Feedback:

Report broken download     Report spyware [?]

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.

Keywords: support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, help desk, service desk, customer service solution, request tracking, task tracking

Recent Changes: Not Established

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Not Established

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