BC Call Center 5.0

Program ID:

40328

Author:

BC Call Center     All programs by this author

Downloads:

51

License:

Shareware

Cost:

$47.50 US

Operating Systems:

Size:

2364K

Release Status:

update

Last Updated:

2010-02-07

Our Rating:

Feedback:

Report broken download     Report spyware [?]

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call ownership and assignments, statistical and call activity reports, and much more. Track call through the entire life cycle with an ITIL based process modeled after Ernst and Young's navigator series. Improve and simplify your customer service with the BC Call Center.

Keywords: call center, collaboration, communication, team, customer service, support, contact, clients, customers

Recent Changes: Not Established

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Not Established

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